I. INFORMATION WE COLLECT AND HOW WE COLLECT IT A. Personal Information We Collect Depending on the Services you use and how you interact with Acumen, Acumen Academy, or our Website generally, the categories and specific types of personal information collected from you may include the following: Categories of personal information collected Examples 1. Identifiers a. Title b. First name c. Last name d. E-mail address e. User name f. Answers to security questions g. Passwords h. Gender i. Country of residence j. State in country k. City/town l. Employer m. Reasons for engaging with the product n. Age o. Educational attainment p. Employment sector 2. Financial information a. Credit card number [(only last 4 digits stored)] b. Other financial information related to payments for services or goods 3. Internet/electronic activity a. Device identification number and type b. IP Address c. Statistics on you page views d. Access to reliable internet [Y/N/frequency] e. Access to reliable phone signals [Y/N] f. Sites you navigate from or to our websites g. Referral URL h. Ad data i. Browsing history j. Weblog information 4. Geolocation data a. Location information 5. Information collected from Acumen Fellowship and accelerator applicants (including identifiers, historical and present professional or employment-related information, and other personal information) Identifiers a. Phone number and country code b. E-mail address last used to apply to an Acumen Fellowship, if any c. Birthdate d. Residential status [citizen, permanent resident, temporary work permit]
Professional or employment-related data a. CV/resume, which includes information related to: - Professional experience; - Other relevant experience. b. Long-form questions asked in connection with an Acumen Fellowship application may include: - Prior application history to Acumen Fellowship, if any; - Information about current employer’s work, including name or organization/initiative; nature of work; size of team; website address; and employer’s performance against performance metrics, if any; - Name of Acumen Fellow/staff referred [if relevant to how applicant first learned about Acumen Fellowship]; - Job title and responsibilities; - Information regarding applicant’s other projects or work commitments; - Professional achievements. c. Range or multiple choice questions asked in connection with an Acumen Fellowship application may include: - Total years of full-time professional experience; - Total years of work in poverty/injustice issues; - Area of current employer’s work; - Length of employment; - Nature of employment (full-time/part-time).
Other a. Long-form essay questions required as part of the Acumen Fellowship may require applicants disclose the following information in personal narrative form: - The impact applicant hopes to have on their country; - How the applicant’s current work contributes towards that vision; - Applicant’s current areas of growth as a leader and their goals for personal and professional growth. B. How We Collect Personal Information Acumen may collect the personal information described above in the following ways: Information you provide us: We collect personal information that you provide us when you use our Website or Services. For example, we collect personal information when you: sign up for and participate in our Acumen Academy Courses; submit a program application; when you contact us by email, over the telephone, or by other means to ask us questions; or respond to our surveys, promotions, or requests.
Information we automatically collect: Our Website utilizes web beacons, pixel tags, cookies, local storage, embedded links, and other commonly used information-gathering tools. When accessing or otherwise using a website, small pieces of data concerning your device and your visit are stored within your web browser, which can be retrieved upon future visits. These pieces of data make up a small file called a “cookie.” Both first and third parties can store their own cookies on your web browser.
II. HOW WE USE AND SHARE THE INFORMATION WE COLLECT A. How we use the personal information we collect: We use the personal information that we collect for the following purposes: • To respond to your questions and requests, as well as to keep track of support and customer service requests; • To provide you the Services and Website features (including administering Acumen Academy Courses and program applications); • To maintain and improve the Services and Website; • To prevent fraud; • To email or contact you regarding Acumen Academy feedback, solicitations related to our work, our newsletters, and promotions, marketing, or special offers from us or our partners; • To manage your account and account access; or • To provide you with purchase confirmations.
III. SECURITY We care about the security of your personal data and we employ commercially reasonable measures to protect your personal information from unauthorized or accidental access, use, loss, or destruction by users inside and outside the organization, including encrypting payments you make on our Website using SSL. You should be aware, however, that no transmission of data over the internet is ever 100% secure and that there is always a risk of unauthorized third parties unlawfully intercepting or accessing your information. As such, you provide us with your information at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
IV. CHILDREN The Services offered by Acumen are only intended for use by those who are at least thirteen (13) years old. Acumen does not knowingly collect personal information from children under 13. If you believe that a child under the age of 13 has provided information to this Website or to Acumen Academy, please notify us at firstname.lastname@example.org. We are not liable for any damages that may result from a user’s misrepresentation of age.
VI. RETENTION OF PERSONAL INFORMATION We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your personal information for a longer period if we have a legal obligation to, or in the event of a complaint, or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
VII. NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS A. CA “Shine the Light” Disclosure: For California residents, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information, as that term is defined in Section 1798.83, to third parties for the third parties’ direct marketing purposes. To make such a request, you may contact us by using the contact details provided below under “How to Contact Us.” B. CA “Privacy Rights for California Minors”: California minors under 18 years old may request the removal of any information that they have posted to the Website by contacting us at the contact details provided below under “How to Contact Us”. Upon such request, Acumen will anonymize, or remove from public view, any content posted by a minor to this Website, unless required by law to retain such content or information. C. CA “Do Not Track” Disclosure: We have disclosed our collection practices herein, but at this time, we do not honor do-not-track signals.
VIII. YOUR RIGHTS AND CHOICES Subject to applicable law, you may have several rights in respect of how your personal information is processed by us. These may include: • the right to request access to and receive information about the personal information we maintain about you, • the right to update and correct inaccuracies in your personal information, • the right to object to the way your personal information is being processed; • the right to request a restriction on the processing of your personal information; • the right to have the information blocked or deleted, as appropriate; and • the right to withdraw your consent to the use of your personal information if the use of your personal information is reliant on consent. If you receive promotional messages from us, you may unsubscribe at any time by following the opt-out instructions contained within such message. Even after you opt out of receiving promotional messages from us, you may continue to receive administrative or transaction-related messages from us regarding our Services. To exercise your rights and choices to your personal information, please contact us by using the contact details provided below under “How To Contact Us.” In addition to the rights you may have exercisable towards us as described above, you may also, depending on your jurisdiction, have a right to submit a compliant to a data protection authority. We would appreciate the chance to deal with your concerns before your approach a data protection authority, so we ask you please contact us in the first instance and we will aim to resolve your concern.