Innovate
VIEW COURSE CATALOGInclusive Business: Reimagine Key Operations
Build inclusive practices for your workforce, customers, supply chain, and governance
Inclusive Business: Reimagine Key Operations
Learn How To
Listen to stakeholders—including customers, employees, and suppliers—to understand how your business impacts them
Identify steps your business can take to advance equity for low-income and marginalized communities
Draw inspiration from inclusive practices pioneered by successful businesses across sectors
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Course Syllabus
01
WELCOME TO THE COURSE
Video: Why Build Inclusive Businesses?
Video: Creating Long-Term Value
Resource: Workbook for the Course
02
THE INCLUSIVE BUSINESS FRAMEWORK
Video and Exercise: Inclusion in Your Context
Video: The Inclusive Business Framework
03
A STAKEHOLDER-CENTRIC MODEL
Video: Prioritizing People and Purpose at Coliba
04
CUSTOMERS: LISTEN AND INNOVATE
Video Case Study and Exercise: d.light—Deep Listening
Video and Exercise: Make an Inclusive Business Decision
Stakeholder Analysis: Customers
05
WORKFORCE: SHARE PROSPERITY
Video Case Study and Exercise: Saral Designs—Empowering Employees
Stakeholder Analysis: Employees
06
SUPPLY CHAIN: DISTRIBUTE VALUE
Video Case Study and Exercise: Azahar Coffee—Trust and Transparency
Stakeholder Analysis: Supply Chain
07
GOVERNANCE AND OWNERSHIP: BROADEN PARTICIPATION
Case Study: Ansaar Management Company—Sharing Ownership
Exercise: Broaden Participation
08
YOUR JOURNEY FORWARD
Exercise: Create Your Action Plan
Video: Your Journey Forward
Change Your View Of The World
Draw inspiration from thought-provoking readings, videos, and reflections.
Enjoy Lifetime Access
Revisit courses, refresh your knowledge, and brush up on your skills at any time.
Receive a Certificate of Recognition
Attain a "Statement of Accomplishment" recognizing your successful completion of a course.
Gain New Skills
Increase your impact by putting new skills into practice.
"
Collectively, we hold the power to extend the benefits and the opportunities of economic prosperity to everyone."
Jacqueline Novogratz,
Founder and CEO, Acumen
Course Description
Businesses of all sizes have a role to play in reducing poverty and inequality. Achieving more equitable economic opportunities and prosperity requires a more systemic focus on serving the needs of low-income and marginalized communities.
This short course will focus on customers, workforce, supply chain, and governance and ownership—four components of the inclusive business framework developed by EY and Acumen. You will hear first hand advice from business leaders who have reimagined these operative business elements to prioritize inclusion of low-income and marginalized people. By exploring these case studies and completing a stakeholder analysis, you will identify opportunities to drive social change through your own business operations.
*Note: This course consists of 1.5 hours of videos/readings and 1.5 hours of reflections/application.
Featured
Jacqueline Novogratz
Founder and CEO,
Acumen
Chris Mazzei
EY Global Vice Chair,
Strategy
Suhani Mohan
Co-founder and CEO,
Saral Designs
Featured
Jacqueline Novogratz
Founder and CEO,
Acumen
Chris Mazzei
EY Global Vice Chair,
Strategy
